The mutual rights and obligations of the Customer and the Operator in the event of the Customer’s participation are governed by these Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) and the General Terms and Conditions of the Operator (hereinafter referred to as “GTC”).

GTCs of the operator are below.

Definition
The definitions given in the GTC are used in these Business Conditions.

“Events” means conferences, lectures, courses, trainings and workshops organized by the Operator.
“Operator” means P2M Consulting, s.r.o. with its registered office at U Klavírky 2627/7, Prague 5, 150 00, Company Identification Number: 48038938, Tax Identification Number: CZ48038938. File number: C 15439 kept at the Municipal Court in Prague

Order

We accept orders (hereinafter also referred to as “Registration”) for participation in individual Events through online applications on the website www.p2m.cz, by e-mail or by telephone. Incoming applications are classified according to the date and time of delivery.

When placing an order via the online application, the order is confirmed by clicking on the “Order” or “Register” button.

After receiving the order, the Customer will receive a confirmation of registration to the specified e-mail.

Substitutes
In case of exceeding the capacity of the Event, the Customer may register as a substitute. If the Operator finds out that a seat has become available for the Event, the Customer will be contacted by the e-mail or telephone entered by him and the vacancy will be offered to him.

Prices
The prices of the Shares are contractual and include VAT. The price of the event (hereinafter also referred to as the “Registration Fee”) includes, in addition to the fee for participation in the event, the price of necessary documents and materials, use of technical equipment, rental of premises and in case of conferences, trainings and courses may also include refreshments.

Payment

After placing the order, the Customer is obliged to pay the Registration Fee to the Operator.

The registration fee is payable within 2 days after sending the Registration Confirmation, but no later than on the day of the event.

The Customer has the right to choose from the options displayed to the Customer in the user environment of the Portal the method of payment of the Registration Fee to the Operator – (probably not, we only pay by transfer to an account, so far).

Upon prior mutual agreement, it is possible to use other forms of Payment specified in the Operator’s GTC.

If the Registration Fee is not paid by the due date (within 2 days), the order may be canceled and the place offered to other interested parties. The maturity can be extended if the Operator and the Customer agree otherwise.

Cancellation

For serious reasons, orders can be canceled no later than 2 working days before the date of the event by sending an e-mail to the e-mail address specified as the sender in the Registration Confirmation.

If the customer has already paid the Registration Fee, after canceling the order, the Operator will offer him another date, the option to send a substitute for himself, or the customer may request a refund of the Registration Fee in the form of a credit note.

If the order is canceled 6 or more working days before the date of the event, the full Registration Fee will be refunded.

If the order is canceled 2 to 5 working days before the date of the event, a contractual cancellation fee of 50% of the amount paid will be charged.

It is no longer possible to cancel the order on the last working day preceding the date of the event or later.

Organizational changes
The Operator reserves the right to change the lecturer, date and place of the Event for organizational and operational reasons. In this case, all registered Customers will be informed immediately by telephone or e-mail. In such a case, the Operator will allow Customers to cancel the order without a contractual cancellation fee.

Cancellation of the event
The Operator reserves the right to cancel the Event for organizational, operational reasons or capacity reasons. In this case, all registered Customers will be informed immediately by telephone or e-mail. If the Customer has already paid the Registration Fee, the Operator will offer him another date, or the Customer may request a refund of the entire Registration Fee in the form of a credit note.

Work protection
All documents and materials provided within the Event, which meet the characteristics of a copyright work in the sense of the Copyright Act, are protected by copyright.

None of the documents or any part thereof may be further processed, copied, distributed, commercially used or used for public presentations in any way by the Customer without the prior written consent of the Operator.

Protection of personal data
All processing of personal data and handling of personal data of Customers is governed by the Principles of Personal Data Protection of the Operator.

Direct marketing (legitimate interest)
If you become our customer, part of the processing of personal data may also be sending a newsletter and business messages for the purpose of direct marketing. These will include, in particular, invitations to new years of conferences, offers of follow-up trainings or services, special events and discounts.

We will only send direct marketing commercial communications to a reasonable extent (usually once a month, no more than 3 times a month) and only if we have reasonable grounds to believe that you may be interested in the offer.

You can refuse the processing of your personal data for direct marketing purposes at any time by sending an e-mail with the relevant request to the address from which you received the business message from us.

The legal basis for such processing is our legitimate interest.

These Business Terms and Conditions enter into force on 24 August 2018

General Terms and Conditions

The mutual rights and obligations of the Customer and the Operator are governed by these Business Conditions (hereinafter referred to as the “GTC”) and the Business Conditions for Events.

Definitions

In these Business Conditions:

· “Operator” means P2M Consulting, s.r.o. with its registered office at U Klavírky 2627/7, Prague 5, 150 00, IČO: 48038938, DIČ: CZ48038938, File number: C 15439 kept at the Municipal Court in Prague
· “Civil Code” means Act No. 89/2012 Coll., The Civil Code, as amended;
· “Copyright Act” means Act No. 121/2000 Coll., On Copyright, on Rights Related to Copyright and on Amendments to Certain Acts, as amended;
· “Portal” means a computer program – an Internet application that is available on the Internet,
· “Customer” means any legal or natural person who uses the Portal;
· “Consumer” means the Customer – a natural person who, outside the scope of his business activity or outside the scope of independent performance of his profession, enters into a Contract with the Operator or otherwise deals with him;
· “Product” means an item or service offered by the Operator through the Portal

Discounts
The Operator has the right to provide the Customer with a discount on the price of the Product. Discounts on the price of the Product may not be combined with each other, unless expressly stated otherwise.

Payment

Payment can be made by the Customer:

· By bank transfer in CZK to the account
· By bank transfer in EUR to the account
· On the basis of an advance invoice (only by prior mutual agreement)
· In cash upon receipt of goods or upon registration of participants before the event (only by prior mutual agreement)
In the case of non-cash payment by bank transfer, the Customer is obliged to indicate the variable symbol specified by the Operator.

Upon agreement, payment is also possible on the basis of an advance invoice in EUR. The price in EUR is determined on the basis of a fixed contractual conversion of the exchange rate of 26 CZK / 1 EUR (this rate takes into account the additional costs for currency conversion).

Upon receipt of payment, you will be issued a confirmation of payment (invoice).

Out – of – court complaint handling
The operator uses the possibility of out-of-court settlement of consumer complaints.

In the event of a complaint, Consumers may contact the relevant employee of the Operator via e-mail address free of charge

You can lodge a complaint with the supervisory authority or the state supervisor. The Czech Trade Inspection Authority handles out-of-court consumer complaints in the manner and under the conditions stipulated by the relevant legal regulations.

Use of the Portal
The Operator hereby grants the Customer a non-exclusive license to use the Portal in the manner provided for in these Business Conditions.

The Operator has the right to change the Portal, ie its technical solution and / or user interface.

The Operator has the right to limit or interrupt the functionality of the Portal or access to it for the time strictly necessary for reasons of maintenance or repair of the Portal or for any other reason on the part of the Operator or a third party.

The Customer is obliged to comply with valid and effective legal regulations of the Czech Republic and the European Community when using the Portal. The Customer is obliged to compensate all damages that would thus occur to the Operator or third parties in full.

Contact
In case of any ambiguities, the Customer may contact the Operator at the e-mail address: info@p2m.cz

Protection of personal data
All processing of personal data and handling of personal data of Customers is governed by the Principles of Personal Data Protection of the Operator, available at the Internet address: www.p2m.cz.

Applicable law
These GTC are governed by the law of the Czech Republic, especially the Civil Code.

These GTC come into force on August 24, 2018